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Terms of service

Effective 24 August 2026. Last updated 24 August 2026.

1. Agreement

These Terms of Service (“Terms”) are a contract between you and Aviator Software LLC, a California limited liability company located at 2 Shaw Alley, San Francisco, CA 94105 (“Aviator,” “we,” “us”), governing your use of Text Macro — our text-message nutrition coaching service at (650) 505-2556 — and the website textmacro.ai (together, the “Service”).

By texting Text Macro or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy is part of these Terms.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is offered only in the United States. You may not use the Service if we have previously terminated your access.

3. What the Service is

Text Macro is an AI assistant you interact with by text message. It estimates the calories and macronutrients of food you describe or photograph, tracks meals and weight over time, and sends check-ins and reminders you configure.

The Service is AI-generated and approximate. Nutrition estimates are derived from your descriptions, photos, and public food databases. They will sometimes be wrong. The Service may misidentify food, misestimate portions, or state incorrect information confidently. Do not rely on it where accuracy matters — for example, if you have a food allergy, a medical condition, or specific clinical requirements. Always verify against the actual product or with a qualified professional.

4. Not medical advice

Text Macro is not a medical device and does not provide medical advice, diagnosis, or treatment. Aviator is not a healthcare provider, and no doctor-patient, dietitian-client, or other professional relationship is created by your use of the Service. The Service is not HIPAA-covered.

Consult a qualified healthcare professional before starting any diet, weight-loss, or exercise program, and especially before acting on anything the Service tells you, if you are pregnant or nursing, under 18, managing a medical condition, taking medication (including GLP-1 medications), or have a history of disordered eating.

If you are struggling with an eating disorder, please seek help. The National Eating Disorders Association helpline is available at nationaleatingdisorders.org. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911. The Service is not an emergency service and does not monitor messages in real time.

You use the Service at your own risk.

5. Your account

Your account is tied to your mobile phone number. Anyone with access to that number and device can access your Text Macro history. Keep your device secure, and tell us at hello@textmacro.ai if you lose control of your number so we can deactivate the account.

If you give up or transfer your phone number, you must delete your Text Macro account first. We are not responsible for information visible to a subsequent holder of a number you no longer control.

6. Text messages

By using the Service you consent to receive text messages from us at your number, including automated messages, at a frequency that varies with your use. Message and data rates may apply. Reply STOP to opt out or HELP for help. See the Privacy Policy for details. Consent to receive messages is not a condition of purchase.

If you use the Service in a group chat, everyone in that chat can see the conversation. Do not add Text Macro to a group chat without the other participants’ knowledge.

7. Fees, trial, and cancellation

• We offer a free trial. After the trial, the Service costs $5 per month or $40 per year, as described at signup.
• Subscriptions renew automatically at the end of each billing period at the then-current price, until you cancel.
• You may cancel at any time by texting us or emailing hello@textmacro.ai. Cancellation takes effect at the end of the current billing period.
• Except where required by law, fees are non-refundable and we do not provide partial-period refunds.
• We may change prices on at least 30 days’ notice. Changes apply to the next billing period; if you do not agree, cancel before it begins.
• California residents: you may cancel by the same method you used to subscribe, and we will send renewal reminders where required by California’s automatic renewal law.

8. Acceptable use

You agree not to:

• Use the Service for anyone other than yourself, or share your access.
• Send content that is illegal, harassing, hateful, sexually explicit, or that depicts anyone without consent.
• Send another person’s personal or health information without their permission.
• Attempt to extract our prompts, models, or source code; probe, scrape, reverse engineer, or automate access to the Service; or bypass rate limits, caps, or other technical restrictions.
• Use the Service to build a competing product or to train a machine learning model.
• Interfere with the Service or with other users, or use it to send spam or malware.
• Misrepresent the Service’s output as medical, clinical, or professional advice to others.

We apply usage caps to keep the Service running and may throttle, suspend, or terminate accounts that exceed them or violate these Terms.

9. Your content and our content

Your content. You keep ownership of the messages, photos, and information you send. You grant Aviator a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, adapt, and display that content solely to operate, support, secure, and improve the Service — including sending it to the AI providers described in the Privacy Policy. We do not use your message content or photos to train our own models. This license ends when your content is deleted, except for backups and for de-identified or aggregated data.

You represent that you have the rights to the content you send and that it does not violate anyone’s rights.

Output. As between you and Aviator, you own the coach’s responses to you, subject to Section 3. Our AI providers may generate similar responses for other users; output is not exclusive to you.

Our content. The Service, including our software, prompts, designs, and the “Text Macro” name and logo, belongs to Aviator and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service under these Terms. All rights not granted are reserved.

Feedback. If you send us suggestions, we may use them freely and without obligation to you.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Aviator disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that nutrition estimates or any other output will be accurate, complete, or suitable for your circumstances. Text message delivery depends on carriers and third-party networks that we do not control.

Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AVIATOR AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BODILY INJURY OR EMOTIONAL DISTRESS, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits apply regardless of legal theory and even if a remedy fails its essential purpose. Some jurisdictions do not allow these limitations, so they may not fully apply to you. Nothing here limits liability that cannot be limited by law, including for gross negligence, willful misconduct, or fraud.

12. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Informal resolution first. Before filing a claim, you agree to email hello@textmacro.ai describing the dispute and to try in good faith to resolve it for 30 days.

Arbitration. If we can’t resolve it informally, you and Aviator agree that any dispute will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in San Francisco, California, or conducted remotely or by document submission at your election. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual property misuse.

No class actions. You and Aviator agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative action.

Right to opt out. You may reject this arbitration agreement by emailing hello@textmacro.ai with the subject “Arbitration Opt-Out” within 30 days of first using the Service. Opting out does not affect the rest of these Terms.

If the class-action waiver is held unenforceable as to a claim, that claim will proceed in court in San Francisco County, California, and you and Aviator consent to jurisdiction there.

13. Termination

You may stop using the Service at any time; reply STOP or ask us to delete your account. We may suspend or terminate your access at any time, with or without notice, for violation of these Terms, risk to the Service or others, or if we discontinue the Service. If we terminate you without cause while you have a paid subscription, we will refund the unused prepaid portion. Sections 4, 9 (our content), 10, 11, 12, and 14 survive termination.

14. General

• Changes. We may update these Terms. Material changes take effect 30 days after we post them or notify you; continuing to use the Service after that means you accept them. If you don’t agree, stop using the Service.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between us about the Service.
• Severability. If a provision is unenforceable, the rest stays in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.

15. Contact